Privacy Policy

At Mountain Adventure Trek, accessible at https://mountainadventuretrek.com/, we prioritize your privacy. This Privacy Policy explains the types of information we collect, how it is used, and the steps we take to ensure its protection.

1. Information We Collect

We collect personal and non-personal information to provide superior travel services and enhance your experience.

a. Personal Information

When you book a tour, sign up for updates, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Payment details (only used for processing transactions)
  • Preferences or special requests regarding your travel plans

b. Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Website usage data, such as pages visited

2. How We Use Your Information

We use the information for purposes including:

  • Managing bookings and processing payments
  • Providing customer service and responding to inquiries
  • Sending newsletters or promotional offers, with your consent
  • Improving our website’s functionality and services
  • Complying with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

  • Service Providers: With trusted partners like accommodation providers, transport services, or payment processors to fulfill bookings.
  • Legal Obligations: When required to comply with applicable laws or protect our legal rights.

4. Data Security

We use secure systems to protect your personal data from unauthorized access, loss, or misuse. While we strive to safeguard your information, no system can be entirely secure, and we advise users to take necessary precautions.

5. Cookies

Our website uses cookies to:

  • Enhance your browsing experience
  • Store your preferences
  • Analyze website performance

You can control cookie preferences through your browser settings. Disabling cookies may impact some website functionalities.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy policies.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your data (subject to legal exceptions)
  • Opt-out of promotional communications

For any requests, contact us at info@mountainadventuretrek.com.

8. Policy Updates

We reserve the right to update this Privacy Policy. Changes will be reflected on this page with the updated date indicated at the top.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: info@mountainadventuretrek.com
  • Phone:  (+51 918 099 243)